info@blickdicht-manufaktur.de

General Terms and Conditions
of Blickdicht Manufaktur GmbH

§ 1 Scope and Provider
§ 2 Order Process and Conclusion of Contract
§ 3 Prices
§ 4 Shipping Costs
§ 5 Delivery Terms
§ 6 Payment Terms
§ 7 Retention of Title
§ 8 Right of Withdrawal
§ 9 Transport Damage
§ 10 Warranty
§ 11 Final Provisions

§ 1 Scope and Provider

These General Terms and Conditions (hereinafter referred to as “GTC”) apply to all contracts concluded by a consumer with the company Blickdicht Manufaktur GmbH (hereinafter referred to as the “Seller”) via the online shops www.blickdicht-manufaktur.de, www.blickdicht-manufaktur.com, www.blidimax.de, and www.blidimax.com.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly not attributable to their commercial or independent professional activity.

An entrepreneur, within the meaning of these GTC, is any natural or legal person or legally responsible partnership who, when concluding a legal transaction, acts in the exercise of their commercial or self-employed professional activity.

§ 2 Order Process and Conclusion of Contract

The product presentations in the online shop serve as an invitation for the customer to make a purchase offer. By placing an order, the customer makes a binding offer to conclude a contract with the seller. The customer places the order by entering all necessary information during the ordering process. By clicking the button “Place binding order,” the customer submits a binding offer to the seller.

Alternatively, the customer can submit a binding offer using the order form available for download on the website, which can be sent to the seller via fax.

The seller first sends an acknowledgment of receipt of the order. The seller may accept the contract offer (the order) within two days by sending an order confirmation.

Before submitting the binding offer via the online shop, the customer can amend the order at any time using the standard keyboard and mouse functions. Additionally, before submitting the binding offer, the customer is shown an order overview which can also be corrected using the provided correction tools. At any point during the ordering process, the customer may click “Cancel.”

The seller saves the contract text when the customer places a purchase offer. It will be sent to the customer after the order has been submitted, along with these GTC, by post, fax, or email.

§ 3 Prices

Unless otherwise stated in the seller’s offer, the prices listed on the product pages include statutory VAT and other price components and are subject to additional shipping costs, if applicable.

§ 4 Shipping Costs

The shipping costs are a flat rate of €7.50 per order. For orders shipped to a German island, the island surcharge will be passed on to the buyer. This will be shown to the buyer before placing the order.

International shipping costs start at a minimum of €20.00 and depend on the destination and weight of the order. The exact shipping costs will be displayed to the buyer before placing the order.

§ 5 Delivery Terms

Delivery is made within Germany only via DHL. The delivery time starts upon receipt of payment and once all necessary data to execute the order (e.g., measuring kit) are available. This includes the dimensions of the glass panels and any cutouts for rearview mirrors or similar.

Due to order volume and production reasons, delivery times may vary. The delivery date specified in the order confirmation is decisive.

If not all ordered products are in stock, we are entitled to partial deliveries at our expense, as long as this is reasonable for you. If delivery fails due to your fault despite three delivery attempts, we may withdraw from the contract. Any payments made will be refunded immediately.

If the ordered product is not available because we cannot deliver or produce it due to lack of supply by our supplier without our fault, we may withdraw from the contract. In this case, any payments already made will be refunded.

Delivery times for custom-made products apply from the date the order and payment have been technically confirmed.

§ 6 Payment Terms

Payment can be made in advance, via PayPal, or by credit card (VISA / MASTERCARD). If advance payment is chosen, our bank details will be provided in the order confirmation.

§ 7 Retention of Title

The goods remain our property until full payment is received. Before ownership is transferred, pledging, security transfer, processing, or alteration of the goods without our consent is not permitted.

§ 8 Right of Withdrawal

Consumers have a fourteen-day right of withdrawal.

Withdrawal Instructions

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.

To exercise your right of withdrawal, you must inform us:

Blickdicht-Manufaktur GmbH
Büdericher Straße 26
41460 Neuss
Phone: +49 2131 294 9505
Fax: +49 2131 294 9504
Email: Info@Blickdicht-Manufaktur.de

by means of a clear statement (e.g., a letter sent by post, fax, or email) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient that you send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including delivery costs (except for the supplementary costs arising if you chose a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract.

We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You must send back the goods or hand them over to:

Blickdicht-Manufaktur GmbH
Büdericher Straße 26
41460 Neuss

without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us.

The deadline is met if you send back the goods before the period of fourteen days has expired.

You bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

The right of withdrawal does not apply to delivery of goods:

– which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

[Link to the withdrawal form PDF.]

§ 9 Transport Damage

If goods are delivered with obvious transport damage, please report such defects immediately to the carrier and contact us as soon as possible at +49 2131 294 9505 or by email at Info@Blickdicht-Manufaktur.de. Failure to complain or contact us does not affect your statutory warranty rights but helps us assert claims against the carrier or insurance.

§ 10 Warranty

The statutory warranty rights apply to the items offered in our shop.

§ 11 Final Provisions

Should any provision of these Terms and Conditions be invalid, the contract remains valid in all other respects. The invalid provision shall be replaced by the applicable statutory provisions.

Version: December 2019